Every day, you see it happen: devices that don’t communicate, workflows that break down, and vendors pointing fingers at each other when something goes wrong. And in the middle of it all? You are the one who has to fix it. At LAB Services, we understand that lab automation is about far more than technology alone. It’s about trust, reliability, and long-term partnership.
We position ourselves as your technical partner. We build platforms that excel not just today, but next month, next year, and in twenty years’ time. This means convenience and efficiency for our customers, but also sustainable, future-oriented collaboration. And unlike many in the industry, we don’t make empty promises. We commit to what we can deliver and then we deliver it. Our response times are short, because we know that in a lab, time is critical and delays are costly.
All under one roof
That’s why we bring everything together under one roof: hardware, software, and service. No loose components to piece together yourself, no confusion over which vendor is responsible, just one integrated system that works perfectly from the very first minute. When every element is designed to work together, something special happens: a platform that doesn’t limit you, but gives you the space to grow, adapt, and innovate.
We take full ownership of the platform’s performance. Every connection, every integration, every workflow is tested and optimized. This one-stop-shop approach ensures continuity, reliability, and efficiency - without the common frustrations of fragmented solutions.
Hardware built to fit
Our hardware is developed entirely in-house. Compact, flexible, intelligent - not because it has to be simple, but because it has to be precise. Standard solutions rarely fit perfectly, and we refuse to settle for compromises.
If the right solution doesn’t exist yet, we design and build it ourselves. Every project receives tailor-made attention, because every lab is unique. For example, over the past year, we modified more than 100 non-automated SensoQuest thermal cyclers so they could be fully integrated into PlateButler platforms. Every adaptation is handled with precision, care, and a mindset of perfection.
We don’t overpromise. We deliver exactly what we design, and we ensure that every system performs at its highest potential from day one.
Software that adapts to you
Our software is equally tailored. PlateButler is a dynamic platform that grows with you, adapting to changing processes and increasing complexity. Dynamic scheduling keeps your workflows efficient, regardless of scale or variation, and ensures that your lab gets the highest throughput out of every process.
Your possibilities are never limited. We think about the future together, and together we make it happen. Our development team works daily on new functionalities, guaranteeing that your automation platform continues to deliver long-term value, without the hype, without empty promises.
Service that works
Often underestimated, yet crucial to lasting performance, is service. At LAB Services, we take complete responsibility for maintenance, including all third-party products in your system. You have one global point of contact, tailored to your contract, and ready to respond quickly when needed.
We don’t just maintain equipment; we maintain trust. Customers often tell us: “They were ready before we even hit ‘send’.” That’s not luck. It’s a reflection of our commitment to short response times, proactive support, and no-nonsense service.
Why it works
By combining hardware, software, and service under one roof, we create platforms that are robust, reliable, and exceptionally flexible. Our systems last for years without standing still, and we continuously develop them to meet evolving lab needs.
We don’t offer temporary solutions. We build the foundation for what your lab will become. And when everything works seamlessly under one roof, there’s no reason to look outside. Realistic promises, short response times, and uncompromising quality - that’s how LAB Services delivers automation that works today, tomorrow, and far into the future.